One Stop Shop

Penryn One Stop Shop is the only One Stop Shop in Cornwall that is run by it's local Town Council.

Our One Stop Shops bring advice and information on all council services closer to where you live, including housing, benefits, council tax, business rates, refuse and recycling. In any One Stop Shop you can get help to fill in forms, hand in documents and speak to a council specialist either in person or by phone.

Each One Stop Shop has a wide range of information available and the friendly staff can answer many questions about council services. Where we can’t answer your enquiry straight away we’ll provide you with a free phone service to the appropriate team. We have confidential meeting rooms available for appointments with council staff and our partners.

Most One Stop Shops have free internet access to the Council's website and other public service websites and can take payments for council services.

Please click here for more information about the Council One Stop Shops.